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FAQ’s

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Our candles are made from proprietary wax blends of natural coconut, beeswax and food-grade paraffin.

Our wicks contain NO lead.

Keep in mind these two things to create the best burn experience:

The first time you burn a candle, let it burn until the wax pool melts all the way to the edge. For a larger candle this may take a few hours. Wax has “memory,” so if is extinguished with just a partial pool, it will struggle to ever get to a complete melt pool. Sometimes this takes some planning ahead but will make a huge difference if you haven’t tried it before.

Trim your wick each time you light the candle, removing any wick ‘bloom’ from the previous burn. We like 1/4″-1/2″. Our wicks are crafted to self-extinguish at the bottom 1/2″ or so, for safety. At that point you can freeze the container for a few hours, pop the wax out carefully with a butter knife, and hand wash so you can reuse the vessel.

Most of the candles we burn do not have enough wick. There is always about 1/8 of an inch of wax at the bottom that is wasted. Why?

Our wicks are designed to self-extinguish about a quarter of an inch above the very bottom of the wax, and are glued to the bottom of the vessel so they can’t float around. We do this – in addition to extensive R&D and testing – to ensure Illume candles burn beautifully and safely from first light to last flicker.

Our candles contain only the finest essential, natural, and synthetic oils.

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