Red Leaf Home partners with FedEx to facilitate all of our web orders. Orders are packed and shipped Monday-Friday. Orders placed on the weekend and Holidays are processed on the following business day.
Red Leaf Home is not responsible for any stolen packages after delivery of packages.
Red Leaf Home does not ship to PO Boxes.
FedEx is currently experiencing shipping and delivery delays, delivery of orders may take up to 5-7 business days. If you are experiencing a delivery issue with your order, please contact the Red Leaf Home team at firstname.lastname@example.org.
Please clearly indicate Apartment or Unit number (if applicable) in shipping details.
If we are unable to process your order due to inaccurate or incomplete payment information, your order may be delayed. Shipping addresses are not entered manually so therefore the address applied at checkout will be the same address on the shipping label. Red Leaf Home is not responsible for any stolen packages after delivery of packages.
FedEx tracking information will be emailed to the customer email on file.
Standard Shipping Rates:
FREE STANDARD U.S. SHIPPING ON ORDERS $70+
With a minimum purchase of $70 or more at www.redleafhome.com, shipping is no cost to you.
$9.99 FLAT RATE STANDARD U.S. SHIPPING ON ORDERS UNDER $70
With a purchase of $70.00 or less at www.redleafhome.com, shipping is a flat rate of $9.99. If a discount code is applied to an order and the subtotal is under $70, shipping costs will apply.
All of our candles go through a thorough QC and inspection process prior to shipping to ensure the best quality product. Please inspect your candles carefully before use. We will replace any broken items if there are damages that occurred during shipping. Photos of broken items will be required. All claims must be reported within 15 days of shipment.
Purchases made on www.redleafhome.com may be returned by the customer for any reason within 15 days of shipment if the product is unused, and in new and original condition.
Red Leaf Home Candles does not cover return shipping costs or services. Refunds will be issued in the same form as the original payment within five business days of receiving the returned products.
RETURN SHIPPING ADDRESS:
Red Leaf Home Warehouse
29995 AHERN AVENUE, UNION CITY, CA 94587
Please include your name, address, www.redleafhome.com order number, email address and a note indicating the product(s) you are returning and the reason for your return.